At Vaidik Herbs, customer satisfaction is our priority.
1. Return Eligibility
We accept returns only if:
- The product is damaged, defective, or incorrect
- You notify us within 48 hours of delivery
2. Non-Returnable Items
- Opened or used products
- Consumable herbal products (for hygiene and safety reasons)
- Products without original packaging
3. Refund Process
- Once your return is approved, refunds will be processed within 5–7 business days
- Refunds will be issued to the original payment method
4. Replacement Policy
- Eligible products may be replaced instead of refunded
- Replacement depends on product availability
5. How to Request
To request a return/refund, contact:
📧 support@vaidikherbs.co.in
📞 +91-7456863939
Include:
- Order ID
- Product images (if damaged)
- Reason for return